We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
Please email email@example.com to request a returns/exchanges form or with any questions, we are here to help!
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email firstname.lastname@example.org to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
cutest and most comfy earrings. i never wore earrings before these because they would be uncomfortable and get caught on everything but these are the best!!
I LOVE SO BEAUTIFUL and really easy to put in my ears!
Beautiful product; great value. The shop has a great range in stock to choose from.
Perfect everyday earrings to add that feminine touch!
Love these little huggy earrings. They are super cute and sit perfectly around the lobe so easy for every day life! I’ve been sleeping in them and they don’t annoy me at all.
Really delicate and nice looking!
The best small hoops I’ve ever owned. I have not taken them out since they arrived (maybe 4 weeks ago) and they have not hurts my ears nor have the tarnished or become brittle. They are such amazing quality. I love them so much! Thanks FinerRings!
So easy to order and the quality is stunning!
Love the earrings. Perfect for the second ear piercing.
Prefect to keep in my second lobe piercing!
The perfect gift !
Absolutely love these although they were a bit small than i expected. Other than that they are so pretty!
These are gorgeous. The perfect size and I can wear them in the shower without fear of them tarnishing or leaving black stains on my skin. Very happy.
I love these Huggies so much, perfect for a second or third piercing as they don't get caught on clothing or my hair