Frequently Asked Questions
What is the quality like?
These are all handmade stacking rings and necklaces. Every single ring has been fussed over, worked on and perfected for your satisfaction. After the production, we hand select the best of the best to be sent out and that is what you will receive. So you can trust us that these rings are top of the line - and you will be able to see that for yourself!
What is the difference between 16 and 18 Gauge?
16 Gauge wire produces a thicker ring than an 18 Gauge wire. They are equally as strong as each other and have been hammered for strength. This is all part of the handmade process and the type of gauge you receive is based solely on what you choose and prefer.
Size small is a 5.5 in US measurements. Size medium is a 6.5 - 7 in US measurements. Size large is a size 7.25-8 in US measurements. On request, we also offer specific and customized sizing as well. For a complete size guide chart you can click: http://en.wikipedia.org/wiki/Ring_size and scroll down to the ring size chart.
How long does shipping take?
As much as we wish, we do not run the shipping companies and therefore cannot be held accountable for any delays. Shipping in Australia usually takes 3-5 days and shipping internationally can take up to 2 weeks, depending on where you are located.
What sort of payments do you accept?
For now we accept paypal and bank transfers. If you would rather send us a bank transfer please don't hesitate to contact us for our banking details.
Can I modify my order?
We usually take 1 business day to dispatch all new orders. In saying that, you can modify/change/cancel your order within this time frame. If you do not get to us before then, you will be receiving your quality handmade ring!
Do we accept returns?
We do accept returns which will be covered by the buyer. If we mistakenly send out the wrong product, we will fund the return shipping.