A $50 service fee is required at the time of booking to secure your appointment. The cost of your chain (starting from $50) and any additional charms ($30 each) is paid separately on the day of your visit.

You can use any FinerRings voucher to book in an appointment.

Please note discount codes are not redeemable on FinerRings' experiences

Sparked bracelets are delicate and crafted with care. They are susceptible to breaking if pulled or ripped, so please handle them gently. Avoid exposure to mineral baths or harsh chemicals, as these can cause discolouration.

All service fees are non-refundable in the case of cancellations, change of mind, no-shows, or late arrivals over 15 minutes.

Please ensure you arrive 10 minutes early to your appointment. If you are over 15 minutes late, your appointment will need to be rescheduled and the service fee will be forfeited.

You may reschedule your appointment with at least 72 hours’ notice, subject to availability.

Please email customerservice@finerrings.com to reschedule your appointment.

If your chain breaks within 28 days, we'll re-spark it free of charge. Just bring your original chain and email customerservice@finerrings.com or visit one of our boutiques to book a follow-up.

If your chain breaks after 28 days, you can book a re-spark appointment on our website for $15, as long as you still have the original chain.
Please note: we cannot replace lost chains after the warranty period.

All customers are required to sign a consent form before any Sparked service can begin.

All clients must be 18 or older, or if under 18, they must have a completed consent form.

Children under 14 must be accompanied by a parent or guardian who will sign the consent form and remain present during the appointment.