Our warranty is 3 months from purchase date.

We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’. 

We do not offer exchanges or refunds on items that have been customised.

We are happy to offer you an exchange on an item for another item that you would prefer! (This does not include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.

For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.

We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.