FAQs

What is our quality like?

All our pieces are individually handmade, designed and processed in our Melbourne studio. We always provide each piece that goes out to you with the utmost attention and respect as it deserves. Every piece has been fussed over, worked on and perfected for your satisfaction. After production, we hand select the best pieces to go out to customers and this is what you receive. You can trust that our jewellery is the top of the line and we can't wait for you to see that for yourself.

What is Gold Filled?

Gold filled is an actual layer of gold-pressure bonded to another metal.  Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating.  Gold filled is much more valuable and tarnish resistant.  It does not flake off, rub off or turn colours. As a matter of fact, anyone who can wear gold can wear gold filled without worries of any allergic reaction to the jewellery. Gold filled jewellery is an affordable alternative to solid gold!

What is Gold Vermeil?

Gold Vermeil (pronounced ver-may) is the highest level of plating over sterling silver. This is produced differently to gold filled and therefor it does not have the same lifespan as our higher quality pieces. The main things to note are, that you can not get higher plating of gold than gold vermeil and every other plating style uses brass/copper as the internal material, but gold vermeil uses sterling silver. This means that your pieces are still 100% hypoallergenic and contains no copper/nicker that will irritate the ears. We choose to use gold-vermeil in some of our earrings as the designs are more complex and easier to create, moreover earrings tend to hold their gold better than rings/necklaces do. 

What is Stainless Gold?

We have started to use Stainless Gold for some of our rings. We have been so excited to begin creating newer designs, new moulds and a much wider variety as gold-filled is quite limited to the designs you can create. Each piece is tried and tested in our studio, we design everything from start to finish with so many adjustments that your final piece is perfection. How long does it last though, you ask us. I have personally been wearing my stainless pinky signet for over a year now, I have noticed some discolouration on the band at the rear of the ring. This is primarily due to sweaty hands and the constant need to hand-sanitise with what we do. I do not take it off, for showers/beach/pool and yet it's still shiny & golden. This is why we say it has a 6 month lifespan - we do want to surprise you with how long it actually does last, but we are also completely transparent and open with our customers.  

How to care for our jewels?

Sterling silver jewellery has been valued for centuries and once was considered more valuable than gold. Today, it's the most affordable of the precious metals. You can wear your jewellery daily, this in fact actually helps it from tarnishing as the oils in your skin clean it. Storing your jewellery is the most important element with sterling silver, to ensure it doesn't change colour. Don't leave sterling open to airy spaces by leaving it exposed in a jewellery box. Store it in an airtight container such as a ziplock bag or a tightly sealed jar. This ensures it's longevity and stops it from oxidising.

Gold Filled is our favourite type of gold to work with, outside of solid gold. It is super affordable and incredibly durable. It is safe to get all your gold filled pieces wet. Wearing them daily, to bed and in the shower is fine and also while you swim and exercise. Gold filled is said to last a year, but we have worn ours for years and love how shiny and golden the pieces have remained. To store gold filled jewellery is easier than sterling silver as it doesn't get oxidised by open/airy spaces. When storing though, our jewellery is quite delicate. Avoid tangles by hanging it up or treating with extra care to ensure it doesn't rip/break. Keep your jewellery stored in a jewellery box when not worn, to avoid dust and dirt. 

Gold Vermeil and Stainless is plated, even though it is incredibly high in gold content, we would recommend taking off for the shower. These pieces can be worn everyday but ensure you store it in a closed air-tight place. To clean, gently rub in warm soapy water (we use a combination of detergent, dish-soap and create a very sudsy mixture). For a longer life-span you may want to avoid water. 

Size guide?

Our rings measure S (US 5.5), M (US 6.5), L (US 7.5). Our necklaces measure a standard 17" unless otherwise specified. Short chains are 15" long and longer chains are usually 19" long.

Of course as each piece is individually handmade you can request any size you're after, please email us prior to ordering to ensure this is ok. 

Click here for the most up to date size chart

How long does shipping take?

Domestic shipping takes 3 business days and international shipping takes at least 14 business days, depending where you're located. Although we try our best to make your pieces in time for short-time frames, we cannot be held accountable for outside services such as shipping companies.

We know Australia Post aren't also regular and on time, so please choose express shipping if you're needing something urgently.

What sort of payments do you accept?

We are happy to announce FinerRings now accepts afterpay!
We also accept Paypal and all credit cards.

Do you accept returns?

As we individually handmake each item, please ensure you are happy with our refunds & returns policy prior to purchasing. We accept exchanges for ring sizing and major faults. We fix all our jewellery free of charge and we happily take it back to offer this service for you. 

We do not accept returns on personalised pieces and earrings. 

Do you do custom orders?

We can do variations of what we already sell. We do not fix or modify jewellery from other brands. You can get in touch for a small custom piece in the contact section.