As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
HOW TO
Please email info@finerrings.com to request a returns/exchanges form or with any questions, we are here to help!
TURNAROUND
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
REPAIRS
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email info@finerrings.com to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
Fantastic quality. I find the rose gold make the ring less obvious and help it blend into the face :)
Jessica r.
Great product! Super small and easy to open / close. Would suggest less packaging for such a small item. It felt wasteful to have to toss the bag and box that it came in. I get that it adds to the luxury of the item but in a global climate crisis its excessive.
Jan Michelle V.
I was looking for a minimalist gold nose ring and matching earring for my cartilage and this one was PERFECT!!
Hayley J.
Gorgoeus dainty little gold nose hoop.
I've been paranoid about wearing a ring because I didn't want something that stood out. As soon as I put this ring in a knew it was the one! It is perfect for a dainty not in you're face but edgy look ♥️
Isabella P.
Such a simple hoop piece. Great for everyday wear. Has not tarnished at all.
Lucy L.
It was a bit tricky to get into the forward helix but I love how thin and delicate it looks.
Enya D.
Cutest delicate rings for cartridge, so affordable and no tarnishes even when wearing them in the shower and playing sport!! In love!
Abby R.
really good quality earring, and super quick shipping. love it! xxx
Katherine T.
I love this tiny earring! Can't wait to buy more
Georgie S.
Perfect dainty little nose ring.
Amalia Z.
The value for money is great and it’s very easy to put on and remove. I’m not sure how long it will last and keeps its shine but the price makes it worth it
Bonnie L.
loved the earings
Cat H.
perfect!
Jasmin A.
Perfect dainty hoop for my cartilage!
Laura P.
I like the idea of this and it’s so hard to find cartridge rings that won’t discolour, but keeping the hoops shape is near impossible. It’s so easy to snag it with a hair brush.
Natasha M.
Perfect earring, very delicate - just what I was looking for!
Alexandra .
These earrings are exactly what I was looking for! They are great quality and the perfect sized hoops for my second ear piercing.
Kathryn M.
Great nose ring, perfect size and love the gold.
mia h.
i love it ! the earring is such good quality and super cute !!
Jessica D.
Very sweet hoop, beautifully made. Smaller than anticipated however and didn’t quite fit my helix :(
Ashleigh K.
Love that it doesn't tarnish.
Jessica C.
Loved all the jewellery, its elegant and fine.
Beany is amazing and comfortable.
Unfortunately my ear cuff fell off in my first hour of wearing it. But that could just be the shape of my ears. I loved it for the whole hour I owed it.
Catherine B.
Love love love! Perfect small hoop for my tragus piercing and looks very delicate and minimal. Great work girls!
Rebecca M.
Gorgeous earrings. Beautifully packaged too.
Holly J.
Super small, delicate and cute nose ring. Very comfy and causes no sensitivity or skin reactions.
Candice C.
Absolutely love these!!! They’re so dainty and don’t tarnish which is awesome
