As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! We can offer this within 14 days of receiving your order or from the purchase date in store.
We do not offer exchanges or returns for our items that are sold by our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
Our warranty is 3 months from purchase date.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
Purchased these for my niece & she loves them. Adorable initial earrings
Julia K.
Love having my son’s initial as a little stud earring. I have several pieces from finer rings (the hoop on the photo and some rings). Love everything and can’t stop buying more. Great quality and so pretty!
Terri P.
Love it. Perfect size not too big or too small. Also does not irritate my ears like other jewellery
Brittany C.
So cute! Bought these for my niece and they look so good
Aurelia L.
I am able to use this piece everyday and it was subtle and very fine without being too fragile and easily damaged. Loved the studs collections. This is my fourth pair of stud earrings from your collection.
Geordie H.
Great quality
Simone D.
STUNNING. So dainty and such high quality. Can’t wait to make my next purchase!
Michelle B.
I’ve ordered a few pieces and every single one is made beautifully. I love the fact I can wear them all the time and not worry about tarnishing! LOVE!!
Yineth M.
They are beautiful ❤️
Customer
Lovely piece :)
Sarah S.
Love the quality of the gold filled letter studs! I’ve showered, swam in salt water and wear them all the time with no rust or maintenance needed. Both letters were beautifully made and sent with a sweet thank you email and note.
Kate F.
Beautiful product and service! x
Peita B.
I absolutely adore the stud earrings I ordered. I’d been looking at them for a while. So pleased I bought them. They are beautiful
mary m.
These gorgeous earrings are my gift ideas for 2021... my friends have absolutely loved them.
Thankyou so much... about to order another pair shortly... x
Sharon B.
Bought for my neice, very petite, fine , understated but just beautiful.
Hollee C.
Love☺️
Chadia H.
Beautifully made. Bought a J and L stud in gold for my sister. She loved them.
Esthelle A.
Just little bit small but i like it Thank you ☺️
Kim M.
Xmas present fr my daughter, she adored them, couldn’t take the smile off her face.
Amy C.
Look great, sturdy.
Gemma B.
Simple earrings that look good
Georgie S.
Love my earrings! :)
Taylor M.
They are so beautiful and simple. Perfect in my thirds and paired with some sleepers and then statement hoops. Would definitely get the silver pair to wear with silver jewellery!!!
