We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
Please email email@example.com to request a returns/exchanges form or with any questions, we are here to help!
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email firstname.lastname@example.org to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I absolutely adore my earrings, they are such great quality and the service was amazing in store. Thankyou for the wonderful earrings will definitely be coming back!
ABSOLUTELY LOVE THESE LITTLE BEAUTIES! They make me so happy. Light and easy to wear. Thank you for making these, I love your store.
Love these earrings they are amazing quality super cute and such a staple
Love the quality and so dainty I’ve worn in shower and don’t tarnish like other earrings
A beautiful piece to wear! x
I really love how it looks but unfortunately the piece that connects the two ends of pearls blackened really fast and I took utmost care not to get it wet or shower with it. Which was a bit disappointing
I found this particularly strange as I have purchased from finerrings a lot and have never encountered this before. This is my first silver purchase though so maybe it's not as good quality as the gold.
These are the most precious earrings I’ve ever owned! So beautiful, I can’t wait for my next finerrings purchase!
So cute, dainty and elegant wrapped into one! Thank you for using your amazing talent to create such beautiful pieces.
They are so perfect! 100% would recommend
It is so dainty. So how subtle it is in elevating my look!
Simple and timeless.
The pearl earrings were nothing short of amazing!
Such beautiful quality and such a speedy arrival!!
These are so stunning! Hang nice and close to the lobe and pearls are the perfect size!
Beutiful and well crafted! Perfect for minimalist jewelry lovers
Amazing service and even better product.
comfortable and perfect to pair with other pearl or rose gold earrings!
Exactly as pictured, and they're the perfect size where they're not too dangly but still eye catching. Surprisingly sturdy too!