As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
HOW TO
Please email info@finerrings.com to request a returns/exchanges form or with any questions, we are here to help!
TURNAROUND
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
REPAIRS
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email info@finerrings.com to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
gorgeously done- one of my favourite pairs in rotation. will eventually get other colours/ shapes/ letters, and would make great gifts.
Rachel B.
Beautiful pieces however would have loved separate gift bags for each item as they are gifts . Perhaps gift boxes
Brooke W.
I love my earrings! Don’t plan on taking these babies out for a while.
Taylah H.
Absolutely love my earrings, I wear them everyday and get so many compliments xx
Megan B.
Very happy gift recipient - thank you
Natalie L.
Such great quality and so affordable! I get so many compliments when I wear them
Cherie G.
Obsessed with these earrings. I wear them all the time and I know I will for years to come.
It’s a beautiful feeling having your partner/family initials on a part of your every day wear :)
Greta S.
Amazing quality & so dainty. They’re the perfect staple earring
Vanessa C.
Love these earrings! Bought them as a gift for my friend and they’re so gorgeous.
Pamela V.
Unbelievable quality, more than pleased, delighted.
Ashleigh O.
Hoops are so pretty and simple, I wear mine all the time -in the shower, gym etc and haven’t tarnished. Great purchase.
Lara K.
So quick to deliver
Sarah G.
They are perfect!
Eliza F.
Look great but sharp finishes make them difficult to wear comfortably, particularly at the ends of the hoops that pass through the piercing.
Natalie B.
Absolutely love my earrings!
Narelle H.
These were purchased for my niece for Christmas and she absolutely loves them!
matilda w.
perfect 21st gift
Amanda C.
Easy to purchase and looks great
Phoebe M.
Gorgeous earrings, got so many compliments
Chantal v.
Love the earrings; I will be wearing them 24/7 despite contrary advice as they are tricky to get in and out. It's a simple stunning look I think!
Plus quick delivery and neat packaging.
Alexandra H.
Amazing quality, perfect everyday earring. Never taking them off!
Ella W.
Love them!!! They look great with everything and it’s worth the price.
Sarah S.
These earrings are fabulous! Second pair I have purchased and they are great to leave in a and forget about!
Grace K.
I adore these earrings and they looked great when paired with my other finerrings earrings x
Christine M.
I bought these silver earrings, initial engraved ‘As for my daughter for her birthday. She loved them! Stunning
Shannon T.
Beautiful product and service was amazing. My friend adored it, thank you so much! I’m hinting to my boyfriend how much I loved it and hoping I get something for Christmas!
Hannah W.
Love these! I asked for a heart stamp and they had one:) I wear these everyday, Thankyou
jess n.
Couldn’t love these earrings more, we gifted these to our 8 year old for her recent birthday. She loves them & wears them everyday & is always receiving comments on how beautiful they are. Thank you Finerrings xx
Fran A.
Love my new earrings and the short time it took to receive them after ordering!!
Kira N.
I love these!!! I never take them off :) they pair so nicely with the pearl hoops as well xx
Imogen W.
I ordered the square shaped personalised earrings in yellow gold and they turned up a tad wrong but I contacted the company and adina dealt with me and I can thank her enough, was amazing customer service and I will definitely be shopping here again, big thanks to the whole team but hats off to Adina!!
Sophie D.
Absolutely love my earrings, get lots of compliments!
Abbey G.
Im so happy with my personalized earrings, I wear them all the time even in the shower!
Simone S.
Absolutely stunning ratings, I have not taken them off. Excellent value for money
Monica T.
My earrings came Perfectly as described! so dainty and beautiful thank you so much! would definitely recommend and shipping was super fast! it was the perfect gift for my best-friend as they engraved both of our star signs onto each earring
Kristen H.
Love the design . Found it difficult to put in my ears.
Victoria W.
So happy I found this shop through Instagram, I am in love with my earrings and love the personalised touch.
I will be buying a second pair to match my V initial
Thanks FinerRings ❤️
Erina E.
Love these earrings!! Haven’t had any issues with infections which I normally get
Hedy H.
Arrived very fast! Loved the packaging and the earrings themselves are so cute!
Natasha
Great quality
I do love how the colour isn’t super shiny yellow, they don’t look crappy. I’ve worn these already in the shower and they’re still as new!
Coco
Stunning
These are great as my everyday pair of earrings. I’m constantly getting compliments on them, they’re really amazing. Thanks so much FinerRings!
Gemma
Ohhhhh yeaaaa
I looooveee these! I got my star sign and initial engraved and they’re perfect! Such good quality and the size of the hoop looks great on my ears. I will definitely be buying more of these as gifts
Araba
So Lovely!
As soon as I got these in the mail, I put them on and I can't stop looking at them. They're so perfect and delicate. If you have smaller ears, the small will look a bit large, but nothing too drastic! I can't wait to buy my second pair!