As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! We can offer this within 14 days of receiving your order or from the purchase date in store.
We do not offer exchanges or returns for our items that are sold by our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
Our warranty is 3 months from purchase date.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
Love this shop. Beautiful and unique jewellery, so much to choose from. Very happy with my purchases. Will definitely be coming back here next time I'm in Melbourne
Customer
Obsessed. I love it so much
Olivia D.
This ring is so well made. It was slightly too small for me so I returned it and the Finerrings team promptly resized it and sent it back. You would never be able to tell, the join is perfect! I haven't taken it off since. I have already purchased more, ill keep coming back!
Louise G.
Love this ring, so dainty and the rose gold is perfect.
Becca L.
very good quality, great for everyday wear
Tania S.
One of my absolute favourites and wear it all the time with the hammered stacking ring!
Suzy T.
I love how dainty and small this ring is - it feels like I’m not wearing anything at all but then I catch sight of it and am reminded it’s there by its simple elegance and beauty - love it!
Amelia Y.
It’s really pretty and dainty. It fits in with my existing fine jewellery. My only complaint is that it is slightly asymmetrical, but overall because of how fine it is you would have to really look at it to see this.
Elly D.
Beautifully made ring! Love the style! But have to say, I’m quite annoyed that the biggest size is still tiny. I have a little larger than ‘average’ sized fingers, and this ring only fits on my ‘ring’ finger. Too small to fit most of my fingers, but too big to fit above my knuckles. Would love it if you started making your finer rings in bigger sizes as well xx
Hannah D.
Absolutely love this ring. It is dainty but it’s perfect because of the gorgeous stone!
Teresa C.
This ring is so pretty and versatile. I pair it with another smooth band under and it looks amazing!
Rachel A.
The rings I got are great quality and beautiful. Would definitely purchase from here again! Service was great as well!
Eloise K.
Absolutely love this ring. So pretty and dainty, perfect for every day wear!
Aliza M.
Haven't tarnished at all, doesn't bend either and the stone is held in place really well. I thought it would catch on some of my clothing but it doesn't which is awesome!!!
Baylie W.
In love with this! Amazing quality, perfect for everyday wear
Katrina L.
So dainty and sparkly, it's the perfect ring for people who want an elegant feel!
AC
In love!
This ring is so delicate, the daintiness of the band is just beautiful!
After receiving my order I placed another one literally on the same day because of how stunning the pieces are.
