As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! We can offer this within 14 days of receiving your order or from the purchase date in store.
We do not offer exchanges or returns for our items that are sold by our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
Our warranty is 3 months from purchase date.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I really love how it looks but unfortunately the piece that connects the two ends of pearls blackened really fast and I took utmost care not to get it wet or shower with it. Which was a bit disappointing
I found this particularly strange as I have purchased from finerrings a lot and have never encountered this before. This is my first silver purchase though so maybe it's not as good quality as the gold.
These are the most precious earrings I’ve ever owned! So beautiful, I can’t wait for my next finerrings purchase!
So cute, dainty and elegant wrapped into one! Thank you for using your amazing talent to create such beautiful pieces.
They are so perfect! 100% would recommend
It is so dainty. So how subtle it is in elevating my look!
Simple and timeless.
The pearl earrings were nothing short of amazing!
Such beautiful quality and such a speedy arrival!!
These are so stunning! Hang nice and close to the lobe and pearls are the perfect size!
Beutiful and well crafted! Perfect for minimalist jewelry lovers
Amazing service and even better product.
comfortable and perfect to pair with other pearl or rose gold earrings!
Exactly as pictured, and they're the perfect size where they're not too dangly but still eye catching. Surprisingly sturdy too!