We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
Please email email@example.com to request a returns/exchanges form or with any questions, we are here to help!
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email firstname.lastname@example.org to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I have several pieces of Jewellery from this company and I absolutely love the quality and price of what they have on offer. I highly recommend
Really pretty chain. I think it has an antique style to the link. Would look beautiful paired with various chain layers, or to hang a vintage pendant.
Stunning short choker very different and stands out always complimented while wearing
It’s a lot finer than it seemed on the pic
Nice little necklace thank you
I love this necklace! I wear it all the time. It still looks shiny and new
Love it, very smooth delivery also.
Love the necklace, its perfect for stacking others with it.
I ordered two necklaces from FInerRings. the Name Me Necklace and the Bar linked short chain. Upon receiving my items, they unfortunately were not at the length I wanted them to be. I sent an email to FinerRings and they were so prompt at responding and providing me options on how to fix the problem. I haven't received my items back yet but I cannot wait to have them back because they are so beautiful!! length was my only problem but that was mainly my fault. Do yourself a favour and try out FinerRings! You will not regret it! :)
Absolutely beautiful piece - great for layering or on its own. Amazing quality and value for money. I haven’t taken it off.
absolutely stunning chain, perfect length and sits as pictured. it is very dainty but because it is short i’m never worried about breaking it as it never gets in the way. so glad i bought this!