As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! We can offer this within 14 days of receiving your order or from the purchase date in store.
We do not offer exchanges or returns for our items that are sold by our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
Our warranty is 3 months from purchase date.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I love this bracelet so much! I haven’t taken it off since I bought it nearly a month ago and it still in perfect condition. Such great quality for an affordable price. Will definitely buy more from finer rings in the future.
Cute - nice sizing. Again, adds to my collection!
Too short to fit around my wrist. I can’t wear it.
I couldn’t tell from the advertisement that the bracelet had a little block chain from the clasp, so thought I’d post it here so no else is confused!
Love the bracelet but wish it didn’t have the extra chain as it gets in the way!
Brilliant quality - lasts years!
Haven’t taken mine off since I received it! Definitely water and sweat proof and I’m impressed at how strong it is considering how light and dainty
I just received my Orb Link Bracelet. I love it! It is so pretty and delicate! Thank you! I now have my eye on the Heart Link :)
So sweet and delicate
The bracelet is beautiful and great quality
I got this as a gift for my best friend and she absolutely loved it – it was perfect and simple and understated and I would buy 10 more if I could!
I love the gold filled long short bracelet. It’s so delicate. I’ve had this before, the gold fill is so robust, I can go swimming at the beach without worry. The extra length option is clever and handy.
So pretty and light weight, I never take it off
Simple and dainty
My shiny silver bracelet came in the mail (long short) and I just love it! I’m already showing it off to everyone, it’s really simple but also really nice - great quality for a great price
I bought the bar link bracelet and it’s so incredibly beautiful. Thanks for making it for me :)