We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
HOW TO
Please email info@finerrings.com to request a returns/exchanges form or with any questions, we are here to help!
TURNAROUND
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
REPAIRS
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email info@finerrings.com to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
A little smaller than expected but still cute and adds to stacks:)
Karen T.
The necklace with heart is a lovely length
Isabel V.
OKAY, here me out. I wanted a necklace that was simple but also kind of like a statement, you know what I mean!! Something I could wear everyday and just casual. I was hesitant at first and prepared to see the necklace go blue/green and all colours after a few days but its been A WHILE now and guess what? SHINY and just as NEW. Go get it :)
Narelle .
Purchased as a gift for my daughter and she adores it.
Very happy
Libbie A.
Absolutely love my necklace. I never take it off!
Claudia C.
Lovely and delicate piece for a little girl. Very happy with the purchase.
Jess S.
I love my necklace! It’s so cute and delicate, it’s my go to now ☺️
Billie H.
Wear it everyday. Absolutely love it!
teresa k.
Everything I have ordered arrived quickly and was packaged nicely in a pouch and a box. I loved the earrings so much I bought some more for one friend and a necklace for another, both loved their presents.
Katrina D.
They heart is the perfect gift for a gorgeous 16 year old
Astrid D.
Love this piece -saw it online and had to have it. It's everything Finerings is about - simplistic, classic and versatile. Looking forward to matching it with some of my other pieces or wear it on its own. :)
Rachel K.
I love my little gold heart necklace, I wear everyday, including the shower (as it doesn't tarnish) and at night. It's so delicate and pretty and tops off any look, love it!!
Kwan Yee C.
Love it! So delicate looking, was kinda skeptical about wearing it daily in case it breaks easily or tarnish. But it's definitely sturdier than it looks! Haven't taken it off and still good as new :)
Harriet C.
I ordered this for my best friend and she absolutely loves it. It’s very stylish and elegant and I would definitely order from here again.
Joei C.
True to picture. Dainty piece. :)
Kirrilee M.
Absolutely love this necklace! I have been wearing it constantly and never want to take it off haha! So glad I finally bought it for myself
Alexander D.
Beautifully delicate hand made piece from an awesome person.
Debbie A.
I bought this as a gift for my sister and she loves it! It is beautifully delicate!
Michael V.
Birthday present for my sister. She loved it!
Monique G.
I love my heart filled necklace, I wear it all the time, it was my Mother’s Day present
Cathy Anthony
Perfect layering piece
Purchased a few items recently and this is one of my favorite pieces.
The description on the website is on point and this item is perfect as a layering piece. Love it!