- 316 Stainless Gold & Silver - Golds may appear different to our gold filled pieces, due to the metal type - Avoid water for a longer lifespan - Please allow up to 7 business days for this item to be shipped out to you
As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
HOW TO
Please email info@finerrings.com to request a returns/exchanges form or with any questions, we are here to help!
TURNAROUND
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
REPAIRS
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email info@finerrings.com to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I went in to the Chapel St store before my order had been delivered to see if I could exchange what I ordered for a different size. I ended up wanting to change what I bought completely after trying on in store, and the lovely girl who was working was so accommodating and made the exchange stress free. Absolutely love FinerRings x
Olivia J.
Love it so cute and such good quality
Laura B.
I am obsessed with this ring. It’s perfect! I ordered the wrong size and it was very easy to return and the customer service was exceptional. Thanks Coco <3
Customer
I love the simple styling and stainless steel.
Customer
Amazing quality
Ann M.
Bought for my daughter, who loves it.
Customer
Thanks. Great gift!
Alex W.
Absolutely love this ring! Beautifully made and great quality!
Aarti M.
Nice feel and fit. It has lost a bit of colour though and I thought I was careful!
Alisha B.
Absolutely love this ring! It was just what I was hoping for. Had to get advice on the size and got a really fast response and the perfect size. Another great piece in my Finer Rings collection.
Hannah B.
Love it!
marielle l.
I accidentally got a size too big as I ordered online but I was able to get it changed into my size in store with no dramas under 5mins!
It's awesome and I wear it everywhere! (Scratches are from when I fell over - my fault lol)
Marg P.
I absolutely love my new rings, they are such a good quality, fit well and were delivered super quickly, even right before Christmas!
Georgia F.
The ring is absolutely beautiful - unfortunately I got the sizing wrong but FinerRings has been great with allowing us to exchange it with friendly customer service team. 11/10 can't wait to receive my bigger ring and look forward to buying more in the future! Thankyou FinerRings x
Amanda V.
Love the piece! I don't buy online much, so I had a good experience with the product and the shop and will for sure now go in person choose new pieces :) all success.
Mia S.
Love the ring so much! Doesn't fade.
Amanda K.
Love this ring so much - the perfect, simple signet ring.
Amanda E.
I love it and wear it everyday!
Isabella C.
I wear these pieces every day! In love with the local brands. Perfect for everyday wear and for layering.
Talia R.
It was ready very quickly and the ring was gorgeous! I really love all the jewellery and is very reasonable
Devon E.
This ring is absolutely gorgeous and I look forward to putting it on every day!!
Pippa W.
Absolutely love my new ring it’s perfect !
Hannah T.
Great quality, where it everyday. Has only tarnished a tiny bit
Jenelle L.
Good size, good quality!
Yuxian S.
I love this ring so much I wear it everyday. It has become a staple piece in my jewellry collection. You can see here that I'm wearing it while painting!
Thea P.
So shiny, so golden, so many compliments when I wear this ring – which is everyday, and it's lost none of the shine! My fingers are pretty chunky so the large fits on my ring finger.
