As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! (This doesnot include earrings or customised pieces). We can offer this within 14 days of receiving your order or from the purchase date in store.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
We do not offer exchanges or returns for our items that are purchased through any of our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
HOW TO
Please email info@finerrings.com to request a returns/exchanges form or with any questions, we are here to help!
TURNAROUND
The returns, refunds and exchanges process can take anywhere between 1 and 4 weeks and will vary case to case.
REPAIRS
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Please head into one of our stores to have your repair assessed or email info@finerrings.com to discuss repair options.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I am so in love with this ear cuff! Surprisingly stays in place quite firmly!
I wear it everyday and even to bed, and it stays in place.
I cannot wait to buy more!
Mariam
Love this piece so much - I literally wear it every day and it goes perfectly with my hoops! Can only recommend!
Mikaela B.
:)
Mikaela B.
:)
Jacqueline J.
It’s pretty but it fell off and I lost it on the second day of wearing it :(
Esther D.
I have always wanted an earring cuff like this as this way, you don't even have to get anything pierced! Seriously looks super cute, love it so much!
Imogen O.
It’s a really nice piece of jewellery I like it
Alexandra W.
Love the way this cuff looks. It’s easy to put on and stays in place.
Maggie s.
Bought this cuff and in the beginning it was too big for me, Mandy in customer service was amazing. After sending back and resizing it fits perfectly! I’m in love!
Zoe C.
Love this. It’s small and took a little while to get used to the pressure on my ear, but the cuff is well-made and looks awesome!
Yasmin R.
so light and comfortable to wear all day long, and doesn't irritate my sensitive ears! i've worn it nearly everyday for months and it still shows no signs of wear.
Alecia
Love the look of this ear cuff! It’s a little stiff to adjust, but will get used to that I’m sure.
Demet V.
Love the cuff, but found that it was too tight on the top half of my ears. Will continue to wear it on my mid ear but bummed it was too snug where I wanted to wear it.
Sandra O.
It is a bit tight. I am learning to adjust it.
Angelina k.
Loving my new ear cuff, no
piercing needed :)
Laura P.
Love this - fits on really comfortably and looks great
Devon E.
It took a little while to get the hang of putting on but I love the way it looks and I wear it every day :)
Andra B.
10/10
Mia P.
Looked great! Although is tight on the ear and somehow still easily falls off.
Courtney E.
Love this! Great size fits well
Khanh-Linh K.
Sleek and simple ear cuff. However it is a bit loose on - I thought it would be a bit flexible to allow for a firmer fit.
Catherine B.
Perfect for to add more style to my look
Patricia R.
Great quality and it fit just right, which I was initially worried about. Fits nice and snug, perfectly complements minimal jewellery if you like a curated ear like me :)
