As we hand make and package your orders from our Melbourne studio, we ask for up to 7 business days to complete your pieces.
When your order has been shipped, you will receive an email with tracking information. Make sure to check your junk inbox if you cannot find it.
We make our orders in chronological order. If you pay for express shipping, that is for Australia Post’s express service. In normal circumstances, orders with express shipping will be 1-3 business days from when Australia Post collects your order from us! Regular Parcel Post is 3-10 business days.
We want you to get your order as quickly as possible! For this reason, if we cannot complete your entire order due to stock shortages or any other unforeseen circumstance, we often will ship out the pieces we can complete and then send a second parcel with the remainder of your order as soon as we can!
We only offer refunds for items that are faulty or broken. We do not offer refunds for ‘change of mind’.
We do not offer exchanges or refunds on items that have been customised.
We are happy to offer you an exchange on an item for another item that you would prefer! We can offer this within 14 days of receiving your order or from the purchase date in store.
We do not offer exchanges or returns for our items that are sold by our stockists. We suggest reaching out to the place of purchase to organise any repairs you may need.
For hygiene reasons, we do not offer exchanges or returns on earrings regardless of if they have been worn or not.
Our warranty is 3 months from purchase date.
We are more than happy to repair any of our pieces bought from our store or online store! If it is within warranty, we can replace the piece that has broken. If it is outside of the warranty, we can still repair it however there may be some costs incurred and replacements will not be offered.
Like all jewellery, over time our pieces may get dirty, especially those worn every day, but luckily, they can be cleaned easily! Our 14k Gold Filled and 925 Sterling Silver pieces can be cleaned with a polishing cloth as frequently as you desire!
Our Gold Vermeil and Stainless Steel pieces however cannot be cleaned with a polishing cloth. You can put these pieces in a bowl of water with gentle liquid detergent and wipe it with a lint-free cloth. These materials last the longest when they do not come into contact with water.
I LOOOOVE my rings. I started off with two rings then ordered more! The quality is amazing and I love the range of sizes they offer. I have forever been trying to find a pinky ring that actually fits me and I got the thin hammered band for my pinky and it’s adorable! I am wearing four of these rings and super tempted to buy more. Highly recommend!
The gold glistens making me feel like a goddess. A perfect fit and beautiful design.
I really love the style of this rings and wearing them together
Purchased this ring and I'm in love! It's my 3rd time ordering from FinerRings and I'm never disappointed.
So stunning, best quality jewellery!
I love my ring and I had such great customer service from the Finer Rings team! Thanks so much
love mine as a thumb ring
Bought the ring online and picked it up instore. Super quick super easy.
Really happy with it. It's a good thickness and strength.
Everyone says it looks heaps better in real life.
I wear it everyday now
Beautifully Made ring.
Amazing!! Absolutely in love!! Get compliments all the time!!
Such a gorgeous ring!! Love it so much. I have 5 rings from FinerRings and they all amazing.
I got this for my friend as a gift and she loves it! I got it after I received some earrings from you also as a gift and I wear them everyday! Will definitely be purchasing more as presents and for myself :)